CONTACT & SUPPORT

We’re Here to Help

For registration, participant login, quiz access, results, certificates, school registration, or technical support, contact the official KNOW YOUR INDIA 2026 support team.

OFFICIAL ORGANIZER

AILT GLOBAL ACADEMY

Rajkot, Gujarat, India - 360003

EMAIL HELP DESK

ailtrajkot@gmail.com

Official Inquiry & Technical Support

HELPLINE NUMBERS

+91 99138 48333 +91 73832 00700

EMAIL US CALL SUPPORT 1 CALL SUPPORT 2

ASSISTANCE DOMAINS

Support Categories

Select the domain relevant to your query for quick resolution.

Registration Support

Help with student or school registration forms, eligibility, or class level edits.

Participant Login Support

Assistance with Participant ID recovery, passcodes, or dashboard login issues.

Practice Quiz

Guidance on taking unlimited practice sessions and reviewing practice answers.

National Qualifier

Technical rules, timer policies, question loading, or 15 August event day help.

Leaderboard & Results

Questions regarding marks calculation, speed tie-breakers, or ranking lists.

Finalists

Top 10 finalist verification, identity submission, or 16 August Grand Finale details.

Certificates

E-Certificate generation, PDF downloads, or QR verification link assistance.

School Bulk Registration

Dedicated coordinator assistance for schools registering 20+ students.

Technical Support

Browser compatibility, internet disconnection policies, or screen loading bugs.

Facing a Technical Issue During the Quiz?

If you experience any browser freeze, internet drop, or technical anomaly during your practice session or official National Qualifier, please send an immediate screenshot or message to our helpline with the following details:

Full Name (as registered)

Participant ID (e.g. KYI26-XXXXX)

School Name & City

Registered Mobile Number

Screenshot (if available)

Short Description of Issue

For faster assistance, always mention your Participant ID in your message or email subject.

SEND INQUIRY

Official Support Form

Fill out the details below and our academic helpdesk will respond promptly.

QUICK HELP

Frequently Asked Questions

Instant answers to common competitor questions.

Your unique Participant ID (e.g. KYI26-XXXXX) is generated immediately upon completing student registration. It is displayed on your confirmation modal and dashboard. If lost, contact support with your registered mobile number.

SUPPORT HELPDESK HOURS

Our academic support staff is active Monday through Sunday from 9:00 AM to 8:00 PM IST. On contest days (14, 15, 16 August), technical support is active 24/7.